Privacy Policy

This Privacy Policy explains how Miperia collects, uses, stores, and protects personal data when you visit our website, contact us, or use our services.

The data controller is Miperia B.V, registered in the Netherlands under Chamber of Commerce number [Pending], with its registered address at Address Street.

For privacy questions or to exercise your rights, contact us at [email protected].

Depending on how you interact with Miperia, we may process:

• Contact details: name, email address, telephone number, and the company you represent, if provided.
• Enquiry and project information: the contents of messages, project requirements, quotations, correspondence, and information you choose to share with us.
• Customer and billing information: billing details, transaction records, invoices, and information needed to manage a customer relationship.
• Technical information: IP address, browser and device information, request timestamps, and security logs that may be processed when the website is accessed.
• Website preferences: language preferences held temporarily while you use the website. If cookies or similar technologies are introduced to store preferences, this policy will be updated as appropriate.

Please do not send sensitive personal information unless it is genuinely necessary and we have agreed on an appropriate way to handle it.

We use personal data only where we have an appropriate legal basis, including to:

• Respond to questions and requests for quotations.
• Prepare, enter into, and perform contracts with customers.
• Provide website development, hosting, maintenance, and support services.
• Manage invoices, payments, accounting, and legal obligations.
• Protect the website, investigate abuse, and maintain service security.
• Meet legal obligations and establish, exercise, or defend legal claims where necessary.

Depending on the purpose, the legal basis may be taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or pursuing a legitimate interest such as securing our services. Where consent is required, we will ask for it and you may withdraw it.

If you contact us through a form, email, or another communication channel, we use the information you provide to respond to your enquiry and, where relevant, prepare a quotation or provide our services.

Please provide only information relevant to your request. We do not use enquiry details for unrelated marketing unless we have an appropriate legal basis and have provided the required information.

We retain correspondence for as long as reasonably necessary to handle the enquiry, maintain appropriate business records, and deal with any follow-up or legal requirements.

We may use service providers to operate our website and business. Depending on the services enabled, these may include:

• Cloudflare: website hosting, content delivery, infrastructure, security services, and Cloudflare Web Analytics.
• Email and communication providers: to receive, send, or manage business correspondence, including messages sent to [email protected].
• Accounting and payment providers: to manage invoices, bookkeeping, and payments where applicable.
• Professional advisers and public authorities: where disclosure is necessary for legal, tax, or regulatory purposes.

We share only the information reasonably necessary for the relevant purpose. Service providers may process personal data on our behalf under applicable contractual and data protection requirements.

We do not sell your personal data.

Some technology providers may process or access data from countries outside the European Economic Area (EEA). Where personal data is transferred internationally, we will rely on an applicable legal transfer mechanism and safeguards where required by data protection law.

The actual providers, processing locations, and safeguards depend on the services configured for this website and our business. Contact us if you would like further information about relevant transfers.

We keep personal data only for as long as reasonably necessary for the purposes described in this policy, unless a longer period is required or permitted by law.

• Enquiries: for the time needed to respond and manage follow-up, with longer retention where an ongoing business relationship or legal issue requires it.
• Customer and project records: for the duration of the relationship and any reasonable period needed to handle support, disputes, or legal claims.
• Financial records: for the statutory retention period applicable to the records, including Dutch tax requirements where relevant.
• Security logs: for the period reasonably necessary for security, troubleshooting, and abuse prevention, subject to the configuration and retention policies of the relevant provider.

Actual retention periods should be set and reviewed for the systems Miperia uses. Data will be deleted or anonymised when it is no longer needed, unless there is a lawful reason to retain it.

Miperia currently uses Cloudflare Web Analytics to understand aggregate website usage. According to Cloudflare, this analytics service is designed not to use cookies. The language selection is held in the website's temporary application state and is not saved as a persistent preference.

Cloudflare may process technical information, including request and security data, to deliver and protect the website. Necessary technologies may be used for website functionality or security.

If we introduce analytics, advertising, embedded third-party content, or other non-essential cookies or similar technologies, we will update this policy and obtain consent where required by applicable law.

We use reasonable technical and organisational measures designed to protect personal data against unauthorised access, loss, misuse, or alteration.

No method of transmission or storage is completely secure. We regularly consider the security measures appropriate to the information and systems involved.

Subject to the conditions and exceptions in applicable law, you may have the right to:

You may request access to your personal data, correction of inaccurate or incomplete data, erasure, restriction of processing, or object to certain processing activities. You may also have the right to receive certain personal data in a portable format and to withdraw consent where processing is based on consent.

To exercise a right, contact [email protected]. We may need to verify your identity before responding. We will respond within the period required by law.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your personal data is being handled unlawfully.

Our services are intended for businesses and general users, not specifically for children. We do not knowingly seek to collect children's personal data where it is unnecessary for our services. If you believe a child has provided personal data to us, please contact us so that we can assess the appropriate action.

We may update this Privacy Policy when our services, technology, or legal obligations change. The latest version will be published on this page with its updated date. Where required by law, we will provide additional notice of material changes.